What is a patient satisfaction survey?
A patient satisfaction survey is a method/tool used to understand patient’s satisfaction levels and experience for the services provided. It typically involves a series of questions designed to gather feedback on various aspects such as; the quality of care, communication with healthcare providers, wait-time, facility cleanliness, and overall satisfaction.
Why complete a patient survey
Completing a patient survey is an important step in ensuring that healthcare providers are meeting the needs of their patients. By providing feedback on your experience, you are helping healthcare providers to identify areas where they can improve their services.
In addition to helping healthcare providers improve their services, completing a patient survey can also be empowering for patients. It allows you to voice your opinions and concerns, and to play an active role in your own healthcare. It also helps to build trust between patients and healthcare providers, as it shows that your provider values your feedback and is committed to providing the best possible care.
Overall, completing a patient survey is a simple yet effective way to ensure that you are receiving high-quality care, and to help healthcare providers improve their services for future patients.
We would be grateful if you would complete the survey below by answering ALL of the following questions, failure to do so will mean that the results cannot be used.
This survey has been created by East Lindsey Primary Care Network. The aim of the survey is to gain the views of our patients across all 8 of our GP Practices, regarding the services that we currently provide.